Refund policy

1. 30-DAY RETURN PERIOD

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

2. ELIGIBILITY & CONDITION

To be eligible for a return, your item must be:

  • In the same condition that you received it (unworn and unused).

  • With all original tags and labels attached.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

3. HYGIENE & WEAR LIMITATIONS

For health and hygiene reasons, items that show visible signs of wear, scent (cologne/detergent), or body hair will not be accepted for return.

4. HOW TO START A RETURN

To initiate a return, contact us at support@shapermens.com

  • Return Shipping: Customers are responsible for the shipping costs of returned items unless the product is defective or an incorrect item was sent.

  • Items sent back without a prior return request will not be accepted.

5. DAMAGES & ISSUES

Please inspect your order upon delivery. Contact us immediately if the item is defective, damaged, or if you received the wrong size/style. We will evaluate the issue and provide a replacement or refund.

6. EXCHANGES

The most efficient way to get a different size is to return the original item and, once the return is processed, place a new order for the desired size.

7. REFUNDS

Once we’ve received and inspected your return, we will notify you of the approval status.

  • Approval: If approved, you will be automatically refunded to your original payment method within 10 business days.

  • Late Refunds: If more than 15 business days have passed since approval and you haven't seen the credit, please contact us at support@shapermens.com

8. RETURN SHIPPING

• Customers are responsible for all return shipping costs.
• We do not provide prepaid return labels.
• We strongly recommend using a trackable and insured shipping method.


We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier.
We are not responsible for lost, stolen, or damaged return shipments.
Please include your tracking number when you send your return - we'll need it to process your refund. Please note that international return shipments may take several weeks to arrive at our warehouse, depending on carrier and customs processing.